Competency-based learning

Digital transformation challenges classical professional training

Digital transformation disrupts the business models and work processes of small and medium-sized companies all the way up to global corporations. On the one hand, technical innovations, agile product development as well as changes in customer demands result in ev­er-shorter product and service cycles. On the other hand, digital technologies also change the work processes and structures of companies. As a result, companies face an increasing demand for continuing education and skills development for their employees. Due to these trends, compa­nies face several key challenges:

  • Job profiles change
  • Reduced half-life of knowledge and qualifications
  • “War for talent”

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Case Study: Exel Composites

Knowledge sharing with Process Guide

R&D Manager Kimmo says: I see this as a step towards a paperless workspace, as previously I have witnessed a lot of people printing instructions and keeping these nearby. But, with Process Guide it is easy for us to just push processes updates (changes, improvements, etc.) out to the whole organisation, making the printed copies soon out of date. With Process Guide it is easier to understand more complex process and instructions, therefore, it helps people to develop a deeper understanding on our processes, as they can gain a concrete ‘view’ of our processes and a way they need to work in the process.

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The 5 Moments of Need

Apply | Change | Solve | New | More

The 5 Moments of Need™ is a framework for gaining and sustaining effective on-the-job performance of employees and work teams. It has a set of systematic and rapid practices for designing, building, implementing, optimizing, and evaluating complete learning ecosystems.

A 5 Moments of Need solution enables learning in the workflow while people perform their jobs. It also reduces and optimizes traditional formal learning time (which requires employees to pause their work to learn).

The 5 Moments of Need approach cultivates self-reliant, highly engaged learners with 2-click, 10-second access to just what’s needed, when it’s needed, to solve problems, and adapt ahead of change.


The three critical stages of any performer’s journey to competency

Probably one of the most misunderstood concepts in Learning and Development is the journey our learners are on to become, and remain, competent. For too long, we’ve left them at the “door”, meaning once our training events were over, be them live or online, we’ve not journeyed into transfer and sustain in an intentional way.

In this episode Bob and Con outline the three critical stages of any performer’s journey to competency. It ties these three stages to The 5 Moments of Need and outlines how they help us design for all three parts. It also addresses the myths of “blended learning” and helps us realize that most blended learning solutions are actually “blended training” solutions, ignoring the critical phases of transfer and sustain, leaving our learners to fend for themselves in the most important part of their learning journey – the workflow!