The 5 Moments of Need

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The 5 Moments of Need™ is a framework for gaining and sustaining effective on-the-job performance of employees and work teams. It has a set of systematic and rapid practices for designing, building, implementing, optimizing, and evaluating complete learning ecosystems.

A 5 Moments of Need solution enables learning in the workflow while people perform their jobs. It also reduces and optimizes traditional formal learning time (which requires employees to pause their work to learn).

The 5 Moments of Need approach cultivates self-reliant, highly engaged learners with 2-click, 10-second access to just what’s needed, when it’s needed, to solve problems, and adapt ahead of change.